Privacy Policy
Last updated: March 24, 2026
Introduction
Salesy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales call analysis platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, and password when you create an account.
- Call Recordings: Audio recordings and transcripts of sales calls you upload for analysis.
- Framework Data: Custom sales frameworks and methodologies you create or upload.
- Payment Information: Billing details processed securely through our payment provider.
Information Collected Automatically
- Usage Data: How you interact with our platform, features used, and time spent.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP addresses, access times, and pages viewed.
How We Use Your Information
- Provide and improve our AI-powered call analysis services
- Generate insights and coaching recommendations from your calls
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve our platform
Data Retention
We retain your personal information and call data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting our support team.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Secure data centers with SOC 2 compliance
Third-Party Services
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and data storage providers
- Payment processors
- Analytics services
These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@salesy.app